Hey Readers,
Welcome to our comprehensive guide on how to contact the Illinois Department of Revenue (IDOR). Whether you have questions about taxes, need assistance with a payment, or want to file an appeal, this article will provide you with all the information you need.
Contacting the IDOR by Phone
The IDOR has a dedicated phone number for inquiries:
(217) 782-3333
Hours of Operation:
Monday-Friday: 8:00 AM – 5:00 PM (CST)
Closed on weekends and state holidays
Alternative Contact Methods
Email:
For general inquiries and questions, you can email the IDOR at:
Mail:
Illinois Department of Revenue
101 West Jefferson Street
Springfield, IL 62794
In-Person:
If you prefer to visit the IDOR in person, you can find their physical address and hours of operation here:
What Happens When You Call the IDOR?
When you call the IDOR’s phone number, you will be greeted by an automated menu system. Follow the prompts to connect with the appropriate department or representative.
Common Menu Options:
- 1: Individual Income Tax
- 2: Business Taxes
- 3: Property Taxes
- 4: Other Tax Topics
- 5: Customer Service
What to Expect:
Once you connect with a representative, be prepared to provide your name, taxpayer identification number (TIN), and the reason for your call. The representative will ask you questions to verify your identity and ensure they can assist you effectively.
Frequently Asked Questions
When contacting the IDOR, you may have specific questions. Here are some common questions and answers:
Q: What is the phone number for the IL Department of Revenue?
A: (217) 782-3333
Q: What are the hours of operation for the IDOR phone line?
A: Monday-Friday: 8:00 AM – 5:00 PM (CST)
Q: Can I schedule an appointment with the IDOR?
A: Yes. You can schedule an appointment by calling the phone number or visiting the IDOR website.
Q: What documents should I bring if I visit the IDOR in person?
A: Bring your driver’s license or other government-issued photo ID, tax return or other relevant documents, and any correspondence you have received from the IDOR.
Detailed Table Breakdown: IDOR Contact Information
| Contact Method | Details |
|---|---|
| Phone | (217) 782-3333 |
| customerservice@illinois.gov | |
| 101 West Jefferson Street, Springfield, IL 62794 | |
| In-Person | See website for location and hours |
| Hours of Operation (Phone) | Monday-Friday: 8:00 AM – 5:00 PM (CST) |
Conclusion
Thank you for using our guide to contact the Illinois Department of Revenue. We hope this information has been helpful. For more information on taxes and state revenue, feel free to check out our other articles.
FAQ about Phone Number for IL Department of Revenue
1. What is the phone number for the Illinois Department of Revenue?
- (800) 732-8866
2. What are the hours of operation for the IDOR phone number?
- Monday through Friday, 8:00 AM to 5:00 PM CST
3. Can I call the IDOR phone number on weekends or holidays?
- No, the phone number is only available during regular business hours.
4. What types of questions can I ask by calling the IDOR phone number?
- Tax filing and payment inquiries, refund status, account balance information, and general tax questions.
5. Do I need to have specific information ready before calling?
- Yes, it’s helpful to have your Social Security number, tax return information (if available), and any relevant documents related to your inquiry.
6. What if I have a complex tax issue that requires more detailed assistance?
- For complex tax issues, it’s recommended to visit an IDOR office in person or submit a written inquiry through the mail.
7. Is there an online alternative to calling the IDOR phone number?
- Yes, you can access the IDOR website at www.tax.illinois.gov for online services, tax forms, and general information.
8. Can I email the IDOR with my inquiries?
- Yes, you can email the IDOR at customerservice@revenue.illinois.gov. However, it may take longer for them to respond via email compared to calling.
9. What is the physical address of the IDOR?
- 101 West Jefferson Street, Springfield, IL 62794
10. Are there other ways to contact the IDOR besides phone and email?
- Yes, you can contact the IDOR through their online chat function on the website or by mail.
