License Checkout Timed Out in AutoCAD 2020: Troubleshooting and Solutions
Hi readers,
Are you facing the frustrating error message "License checkout timed out" in AutoCAD 2020? Don’t panic! This article will guide you through the causes of this issue and provide comprehensive solutions to get you back on track.
Causes of License Checkout Time Out
1. License Server Connection Issues
If your AutoCAD installation fails to connect to the license server, it will result in a license checkout timed out error. This can be caused by:
- Incorrect server configuration
- Network connectivity issues
- Firewall blockage
2. Invalid License
In some cases, the license checkout may fail due to an invalid license. This can occur if the license has expired, is revoked, or is not compatible with your AutoCAD version.
3. Multiple License Checkouts
If you have multiple instances of AutoCAD running and they all attempt to check out the same license, it can lead to a time out issue.
Troubleshooting Solutions
1. Check License Server Connectivity
- Ensure the license server is running and accessible on the network.
- Test connectivity by opening a command prompt and running "ping [license server address]".
- Check the firewall settings to ensure that the license server is allowed to communicate with AutoCAD.
2. Verify License Validity
- Contact your Autodesk account manager to confirm the license validity and compatibility.
- Ensure that the license key you are using matches the AutoCAD version you are running.
3. Manage License Checkouts
- Limit the number of concurrent AutoCAD sessions to the number of available licenses.
- Consider using floating licensing for greater flexibility.
- Restart AutoCAD to release any unused licenses.
4. Reset License Manager
- Close all AutoCAD instances.
- Go to Control Panel > Programs and Features.
- Select "Autodesk License Manager" and click "Repair".
5. Clean License Configuration
- Close all AutoCAD instances.
- Navigate to the following location: "C:\ProgramData\Autodesk\ADLM"
- Delete the files named "adlm.log" and "adlm.server"
Troubleshooting Table
Issue | Solution |
---|---|
License server not accessible | Check server connectivity, firewall settings |
Invalid license | Verify license validity, compatibility |
Multiple license checkouts | Manage licenses, use floating licensing |
License Manager error | Reset License Manager |
Corrupted license configuration | Clean license configuration |
Conclusion
By following these troubleshooting steps, you should be able to resolve the "License checkout timed out" error in AutoCAD 2020. If the issue persists, consider contacting Autodesk support for further assistance.
While you’re here, be sure to check out our other articles on AutoCAD troubleshooting, tips, and tutorials. Keep your AutoCAD skills sharp and maximize your productivity!
FAQ about "License checkout timed out AutoCAD 2020"
What does "License checkout timed out" mean?
It means the software cannot connect to Autodesk servers to renew the license for AutoCAD.
What causes this error?
- Internet connectivity issues
- Firewall or security settings blocking the connection
- Server downtime or maintenance
How can I fix this error?
- Check your internet connection and ensure you have a stable signal.
- Disable any firewalls or security software that may be blocking AutoCAD’s connection to the servers.
- Contact Autodesk support to verify the servers are online and functioning properly.
How long does a license checkout usually take?
The time it takes to check out a license can vary depending on factors such as internet speed and server load. Usually, it takes a few seconds to a minute.
Can I use AutoCAD without a checkout license?
No, you need a valid checkout license to access and use AutoCAD.
What should I do if I’m having trouble checking out a license even after troubleshooting?
Contact Autodesk support for further assistance. They can help diagnose the issue and provide additional solutions.
Is there a way to prevent this error from happening again?
- Ensure your internet connection is stable and secure.
- Whitelist AutoCAD in your firewall and security software to allow it to connect to the servers.
- Regularly check for and install AutoCAD updates to address potential issues that may cause the license checkout error.
What is a network license?
A network license allows multiple users to access the same AutoCAD software from different computers on a network. It requires a license server to manage the licenses and ensure only the authorized number of users are accessing the software simultaneously.
What is the difference between a network license and a single-user license?
A network license allows multiple users to share the software while a single-user license is for individual use on a single computer. Network licenses are typically more cost-effective for organizations with multiple users.
How can I check the status of my license?
You can check the status of your license in the AutoCAD License Manager. Go to the Help menu > Licensing > License Manager to view information about your license and its expiration date.