Savannah Revenue Department Utility Services Division: A Comprehensive Guide for Residents and Businesses
Greetings, Readers!
Welcome to the ultimate guide to the Savannah Revenue Department’s Utility Services Division! Here, you will find all the essential information you need about this crucial department, from its services and responsibilities to how it can assist you. So, sit back, relax, and let’s dive into this essential resource for Savannah residents and businesses alike!
Service Offerings: What You Can Expect
Water and Sewer Services
The Savannah Revenue Department’s Utility Services Division is responsible for providing reliable water and sewer services to over 150,000 customers in Savannah and surrounding areas. The division ensures that every home and business has access to clean, safe drinking water and efficient waste disposal.
Solid Waste Management
Another vital service offered by the Utility Services Division is solid waste management. The division manages the collection, transportation, and disposal of garbage, recycling, and other waste materials. Its efficient operations keep Savannah clean and healthy, while also promoting environmental sustainability.
Billing and Customer Service
The Utility Services Division handles all billing and customer service matters related to water, sewer, and solid waste services. Customers can access their accounts, make payments, and report issues through the division’s online platform or by phone. The customer service team is committed to providing prompt and courteous assistance to all customers.
Responsibilities: Ensuring Essential Services
Infrastructure Management
The Savannah Revenue Department’s Utility Services Division is responsible for maintaining and upgrading the city’s water, sewer, and solid waste infrastructure. The division’s engineers and technicians ensure that these systems operate smoothly and efficiently, meeting the growing demands of the community.
Environmental Compliance
The Utility Services Division is dedicated to protecting the environment and ensuring compliance with all applicable regulations. The division adheres to strict standards for water treatment, wastewater discharge, and solid waste disposal, safeguarding the health of the community and preserving the beauty of Savannah’s natural surroundings.
Emergency Response
The Utility Services Division plays a crucial role in emergency preparedness and response. The division’s employees are trained to restore water, sewer, and solid waste services quickly and effectively in the event of natural disasters or other emergencies.
How to Utilize the Division’s Services
Online Account Management
Residents and businesses can manage their Utility Services Division accounts conveniently through the division’s online portal. From accessing billing information to submitting service requests, the online platform provides a user-friendly interface for customers to interact with the division.
Payment Options
The Utility Services Division offers multiple payment options to meet the needs of its customers. Customers can pay their bills online, by mail, or in person at the division’s customer service center. The division accepts credit card, debit card, and electronic check payments.
Customer Service Center
For customers who prefer personal assistance, the Utility Services Division’s customer service center is open Monday through Friday. Customers can visit the center to ask questions, report issues, or receive assistance with their accounts.
Detailed Breakdown of Services: A Comprehensive Table
| Service | Description |
|---|---|
| Water Services | Provides clean and safe water to residential, commercial, and industrial customers |
| Sewer Services | Collects, treats, and discharges wastewater to protect environmental and public health |
| Solid Waste Management | Collects, transports, and disposes of garbage, recycling, and hazardous waste |
| Infrastructure Maintenance | Maintains and upgrades water, sewer, and solid waste systems to ensure reliable and efficient operations |
| Environmental Compliance | Adheres to regulatory standards to protect the environment and safeguard public health |
| Emergency Response | Restores water, sewer, and solid waste services during emergencies |
| Customer Service | Provides assistance with billing, account management, and service requests |
Conclusion: Empowering Savannah Residents and Businesses
The Savannah Revenue Department’s Utility Services Division is an indispensable resource for residents and businesses in Savannah. Through its comprehensive service offerings, unwavering responsibilities, and convenient customer support, the division ensures the delivery of essential services that contribute to the city’s health, safety, and economic growth.
For more information on the Savannah Revenue Department and its other services, be sure to check out our other articles. We hope this comprehensive guide has provided you with valuable insights into the Utility Services Division’s operations and how it serves the Savannah community!
FAQ about Savannah Revenue Department Utility Services Division
How do I pay my utility bill?
You can pay your utility bill online, by mail, or in person at the Revenue Department office.
What is the late payment fee?
The late payment fee is 10% of the total amount due.
When is my bill due?
Your bill is due on the 15th of each month.
What happens if I don’t pay my bill on time?
If you don’t pay your bill on time, you may be subject to a late payment fee and your service may be disconnected.
How do I report a power outage?
To report a power outage, call 912-644-6308.
How do I start or stop utility service?
To start or stop utility service, call 912-644-6308.
How do I get a copy of my bill?
You can get a copy of your bill online, by mail, or in person at the Revenue Department office.
How do I contact the Utility Services Division?
You can contact the Utility Services Division by phone at 912-644-6308 or by email at utilityservices@savannahga.gov.
Where is the Revenue Department office located?
The Revenue Department office is located at 2 East Bay Street, Savannah, GA 31401.
What are the office hours for the Revenue Department?
The Revenue Department office is open Monday through Friday from 8:00 AM to 5:00 PM.
